Sharp customer service

So far so good.

Two nights ago my projector decided to stop working for no particular reason. In the middle of watching Jericho with my roommate, the thing just clicked and shut down. With any luck, it’s nothing serious.

I called Sharp today to find out what their deal was on repairs, etc. It turns out that the projector has a 3-year warranty and, although this particular model needs to be sent in for service, this process is going to be reasonably straightforward.

Sharp is going to e-mail me some shipping labels, which will then let me ship overnight to their repair facility (on them), which will then repair the unit in “usually one day”, and then overnight it back to me. I should have a working projector again by next Thursday. Huzzah.