Jason Calacanis says: CIGNA sucks

Have you heard about the 17-year old girl who died recently?

http://www.calacanis.com/2007/12/21/cigna-kills-nataline-sarkisyan/

The thing about health insurance is that they’re in the business of not spending money, but the whole point of insurance is to have someone who will spend money.

It’s an irreconcilable opposition in goals, and this is a problem.

In this case, CIGNA has a problem because it’s a PR disaster. In general, all insurance probably has the same problem.

If the doctors come together and decide that their patient needs a transplant, you give her the effing transplant.

That’s why we have DOCTORS, so they can decide what patients do and don’t need. I don’t want an insurance agent with Excel making that decision when it’s my life on the line.